by: MyHorizon Recruitment
Job Type: Part Time

Successful inner business with a caring culture seeks two permanent part-timers to manage the customer service function.

  • Work 8am-1pm or 12pm-5pm, your choice
  • Wholesale distributor in Sydney’s inner west
  • $55K plus superannuation, pro-rata, parking onsite

The company
A long-standing consumer and industrial products importer and wholesale distributor has operations in Sydney, Melbourne, Perth and Brisbane.

The role
Reporting to the Financial Controller and Operations Manager, you will work in partnership in this jobshare arrangement to respond to telephone and email sales enquiries.  You will convert enquiries into sales and manage the delivery of product from the warehouse to the customers’ door, solving any problems along the way.  Sharing the role would entail you working either 8am to 1pm or 12pm to 5pm to ensure you get a one hour handover everyday and the sales desk to be covered for extended hours.

The responsibilities 
Your new role offers a broad range of responsibilities, including:
Managing telephone and email sales enquiries related to product information, price and delivery.
Processing orders into a CRM system and producing invoices.
Responding to customer queries related to their account.
Liaising with the warehouse, finance and sales to ensure customers receive their product in full and on time.

The candidate
In order to be successful in your application, you will need:
at least 5 year’s customer service or sales administration experience.
excellent people, communication and problem solving skills.
superb time management and organisational skills.
a proactive approach to customer service.

The rewards
The role offers benefits which include:
a salary of $55K plus superannuation, pro-rated.
street parking.
a support family-friendly team environment with low staff turnover.

How to apply 
We move quickly to shortlist, so don’t delay your application.  Send your CV in Word format to dayna@myhorizon.com.au.  Enquiries can be directed to Dayna on 8765 9700.

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